- Refund not received Open
Satish Mishra filed this complaint against Facebook on Nov 26, 2019
Facebook had stored my card when i run campaign during start of the year. I stopped campaign then. But on **st Oct, i suddenly received few messages on my mobile saying my card is being charged by facebook. upon logging into my account i saw some spam posts from my ID and some people had responded to those. I quickly reported this to facebook, they also acknowledged the suspicious activity in my account and promised to process refund and to expect the same money in *-* business days. When i did not receive any refund, i again raised a ticket on their support center, they again gave copy paste reply saying i should receive money in *-* business days and closed my ticket. I havent received the money yet in my account. Screenshot of payment being charged and fb response is attached.
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Resolution Demanded:
Refund / Credit for purchase
Resolved
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Cleartrip
"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"
NAGA TEJA RAM K
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