Myntra
- REFUND NOT RECEIVED Closed
RIYA JAKHAR filed this complaint against Myntra on Oct 26, 2019
I HAD PLACED AN ORDER ON *ST OCT,**** FOR DUNE LONDON BLACK CROC SLING BAG WITH ORDER NO. *******-*******-******* AMOUNTING TO RS. ****.**/-. I HAD CANCELLED THE ORDER ON **TH OCT,**** AS AFTER ** DAYS OF PLACING THE ORDER MY ORDER WAS NOT EVEN SHIPPED. THEIR CUSTOMER CARE TOLD ME THAT THEY HAD INITIATED THE REFUND ON **TH OCT ITSELF AND IT WAS TO BE CREDITED IN MY ACCOUNT BY **ND OF THIS MONTH BUT ITS **TH ALREADY AND I HAVE NOT RECEIVED MY REFUND. I CONTACTED MY BANK AS TOLD BY MYNTRA'S CUSTOMER CARE SUPPORT BUT MY BANK HAS NOT RECEIVED ANY REFUND FROM THEIR END. IN THE MYNTRA APP AT MY PHONE, THEY HAVE NOT EVEN UPDATED THE STATUS OF MY ORDER. IN ORDERS SECTION, IT SAYS MY ORDER HAS BEEN CANCELLED BUT THEIR IS NO INFORMATION PROVIDED REGARDING THE REFUND AND IN THEIR HELP CENTER SECTION, MY ORDER IS SHOWING TO BE SHIPPED AND WILL REACH ME BY *TH OCT. IT HAS BEEN ** DAYS SINCE *TH OCT PASSED. THEIR CUSTOMER SUPPORT IS OF NO USE. THEY KEEP TELLING ME TO CONTACT MY BANK. ALL MY OTHER REFUNDS FROM DIFFERENT APPS ARE BEING PROCESSED SMOOTHLY, SO THEIR IS NO POINT THAT ITS MY BANK'S MISTAKE. THEY DON'T EVEN TAKE THEIR CUSTOMER'S COMPLAINT SERIOUSLY. I WILL NEVER SUGGEST ANYONE TO SHOP FROM MYNTRA. I HAVE BEEN THEIR REGULAR CUSTOMER FOR * YEARS BUT DUE TO THIS HORRIBLE EXPERIENCE I WILL NEVER SHOP FROM THEM AGAIN.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Myntra
Resolved
Frustrated? File a Complaint
Cleartrip
"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"
NAGA TEJA RAM K
Related Complaints
Myntra - Myntra credit expired Closed
I had around **** ruppess in my myntra credit which is supposed to be expired by March **,**** (which I got via email), but it got expired prior to that itself. How is this even possible...
Mar 12, 2024 by Ashvathe S
Myntra - Package delivered with missing item Closed
Got my parcel delivered on *th March from myntra via ekart. Ghe parcel as per my mail had * tshirts but I got only two...
Mar 10, 2024 by Kritisamnani
Myntra - Brand name not available Closed
I have ordred some product but tag is not comed with it but now they are not returing...
Mar 04, 2024 by Sj
Myntra - I got wrong product delivered and now Myntra is denying exchange Closed
I ordered redtape shoes, but I got delivered wrong product, so I called customer care and registered a compliant, they said we accept your claim and exchange is in process, but when the exchange came the ekart delivery person denied my exchange...
Feb 10, 2024 by Mohit Mali
Myntra - Unable to return Closed
Tried to place return request but unable to do so. Called coustomer care said return window closed but on app it was showing last date today .....
Feb 09, 2024 by Apeksh Ashok Phadte