Cleartrip
- Refund not received Closed
Jithin Das filed this complaint against Cleartrip on Apr 14, 2019
I have booked a ticket on **th of March **** from Mumbai to Bangalore for two passengers on Cleartrip for an amount of Rs *****. However, the name I entered there was wrong and I immediately called the Cleartrip customer care for support and I was told to make a new booking on the same airline with the correct name and cancel the old ticket with the airline as well as Cleartrip and I would be getting the full refund amount. So I booked a new ticket with correct names on the ticket and cancelled the ticket with both the airline as well as with Cleartrip also. Nevertheless, Cleartrip only refunded me Rs ****, that is less than half the money and as I checked with airlines have been told that they refunded the full amount to Cleartrip. Its been a month since this incident and the remaining amount of Rs **** is not been refunded yet. I tried solving this using their customer care but they seem to be fraudulent and hesitant to give back the remaining money. Seeking your advice to solve this issue.
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Resolution Demanded:
Refund / Credit for purchase
Cleartrip
Resolved
Frustrated? File a Complaint
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
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