- Refund not received Open
Never expected an odd and pathetic behaviour from Oyo rooms. I was checked in hotel Manasa on **th/**th of Dec ****, though I gave complete information to the hotel guys they denied to provide the breakfast to my family. Apart he charged the amount. I called to Oyo team, explained clearly to them about the issue I faced, they were felt unhappy and acknowledged me saying that they will provide a refund of *** Rs on *th Jan **** with an email saying the amount will get credit in * to ** working days. To my surprise after writing more than ** emails made multiple calls, requested and spoke with many customer experience managers but my refund is not made and my issue is not escalated. This is how they respond, how they act smart, how to cheat, how to behave. I have been attaching my * pages of email communication with Oyo rooms regarding my refund.
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I had booked Oyo Rooms RockWood Resort at Paonta Sahib for *th May **** to *th May ****. On *nd May **** when I reached the hotel travelling from Delhi to Paonta Sahib on *th May **** at *:** pm, manager at reception denied check-in stating the...
May 04, 2019 by Tanu Arora
The problem which I have faced by Oyo booking is that we have reached the hotel OYO ***** Varsha Boarding And Lodging, Manipal at *.** pm to visit KMC hospital Manipal. Afterwards, we have referred booking id UMNE****, which I have paid for one...
May 01, 2019 by BASKARA M
I’m one of Oyo Wizard Gold Members of Oyo. I have booked Oyo ***** room for **.**.** to **.**.** through your Oyo app for my newly wedded younger brother and his wife at Chandigarh. The said property has been chosen considering the pictures a...
Feb 23, 2019 by Nirav Acharya
Booking Id Whet**** Booked by Vandana Pandya on Sat, ** Jan **** at **:** pm ist OYO **** The Shivaay Booked From: February **, **** - February **, **** Booking Amount: Rs**** I want to cancel my booking but the refundable amount is Rs *...
Feb 15, 2019 by VARNITA PANDYA
Please find attached documents for reference....
Feb 06, 2019 by Sharda Dhara