Byjus learning app
- Refund not received Closed
After downloading the Byjus app, one of the person contacted us for an appointment to have the child interviewed and have enrolled in further process. In the same call they said the child is good to proceed and have an offer of * years course for Rs.***** but it is only valid if we make payment at that moment itself while on the call itself. While I hesitated they asked me to pay Rs.**** to hold the offer and the remaining amount would be converted to EMI if we confirm to continue the course else not the amount would be refunded. The next day I requested for refund since we do not want her to be dumped her with academics in LKG as her school also commenced. The Company person accepted to refund the amount, but delaying the process more than a month and no proper response is given from the customer care.
First call and Payment maid on : **th June ****
Order ID: BYJUS*******************
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Refund / Credit for purchase
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
I want to cancel the byjus course because of their bad services and the fake promises which they did at the time of taking the subscription,but now they are not fulfilling anything properly,the live classes are not so good and satisfactory.At...
Jun 12, 2022 by Shristi kumari
Sir I have purchased byjus course for class * to ** for my son SWARN SINHA on ** Feb **. for which I have paid ***** in cash and loan of *****. when apply for cancellation they give me discount and sanctioned a loan of ***** as told by them tha...
Apr 18, 2022 by NAVIN KUMAR SHINHA
Inspite of cancellation before * months and getting confirmation of cancellation, they are calling me continuously and asking to pay, sending me gpay and razorpay links every half hour. Worst service. They called my wife and asked her to pay to...
Apr 04, 2022 by Ramji Loganathan
Every month my emi is deducting from my bank account and no online classes from * - * months and the counsellor appointed is not attending calls and later Informed and she attend calls talk rudely and cut off calls and say do whatever u c...
Mar 26, 2022 by Neelam
I m purchase Byjus products in Sep **** giving money but till date they are not refunded money after three month lapse...
Dec 08, 2021 by Anshul Rathore