Red Bus
- Refund not received and customer care is not responding at all Open
Ameet Ashok Yeole filed this complaint against Red Bus on Nov 15, 2018
I tried booking through redbus twice on *rd November **** but both of the times amount was deducted and ticket was not issued. First time amount was deducted from my amazon pay balance and second time from my account. I got refund from my second time but for my amazon pay transaction didn't. And i have been trying to get in touch with them from past ** days but my call is never connected to their customer care executive as the waiting music keeps on playing forever and moreover when i tried reaching them from app they doesn't even responded. The ticekt was of *** of which ** were deducted from redbus wallet and *** from amazon pay. And i have been writing to them from past ** days but a single call or mail i have received yet. I am attaching the amazon pay balance deduction screenshot here for reference.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Red Bus
Resolved
Frustrated? File a Complaint
Labbaik Umrahs
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
Zeeshan
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