- Refund not received Open
I ordered two boat basshead *** earphones. Due to some personal reasons I had to cancel the order. It was prepaid and I paid via Upi. So I cancelled the order . For one of the products it showed as order has been cancelled and refund has been initiated. It will take ** working days for the amount to be credited in my bank. My my main concern is for the second product which is still stuck is cancellation process initiated. Its been more than ** hours but the order is still stuck in pending cancellation. I tried to contact the customer care and waited for hours still no one received the call. I reached them through help and support section , there they are saying that they are looking into the matter and provide me an update asap but they did nothing and I got no updates. Its been a long time now. I feel paytm has cheated my money. They are irresponsible and do not value their customers. In these two days I have run here and there for help but unfortunately I did not get any help that's why I am lodging a complaint in consumer forum and I hope that you help me. My full name will be Pritam Mondal and my order number for paytm mall will be **********. Please help me
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."
I had ordered for a "Seagate *TB Backup Plus Slim Portable External Hard Drive (Grey)" from Paytm Mall on *th August, **** and it was delivered on **th August, **** as per the promised date. The product ordered was Grey in colour and upon openi...
Aug 15, 2019 by Pranav Wadhwa
I ordered Ziya kurta from paytm mall. It costs *** Rs. June ** is my delivery date, but the delivery boy didn't call me before delivering my product. He delivered the wrong one. I filed a case against my product at Paytm Mall. But paytm mall a...
Jul 01, 2019 by Infant Nirmal
I had returned two products to Paytm. One for the replacement and for refund. Both products were of the same brand and two different delivery guy was coming for pick up. But first delivery guy took both the product. When the second one arrived ...
May 26, 2019 by Reetika
I was trying to order a bicycle. But it's not deliverable here (Pin code- ******). I contacted the seller but they told to contact paytm mall....
May 08, 2019 by Abel
I had placed an order (mobile cover) with on **th February with an expected date of delivery *rd March ****. On not receiving the order till *th March, I followed up with Paytm Mall and received a call from them on **th March. They told me that...
Mar 27, 2019 by Kanishka Dhamija