- Refund not provided Open
I ordered from Swiggy on ** March and made an online payment via UPI of *** Rs but the transaction got failed from their side. They just keep on telling that it would be refunded within * days. But it's been more than seven days they haven't provided the refund. They tell me to visit the bank. If the payment got failed from their side then what is my mistake. Why do I need to visit a bank for that? Later on ** March, I made a payment of ** Rs again. This time the amount got deducted but the restaurant didn't accept the order even after waiting ** mins. So I cancelled the order and they said they would refund that as well within seven days but to no avail. Please help me.
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