Air India
- Refund not provided for cancelled flights due to covid19 Closed
Piyush Kumar filed this complaint against Air India on Oct 26, 2020
I am following up for refund of my tickets dated **-Apr-**** and **-**-****. The tickets were booked from Delhi to Dubai. Both of these flights were cancelled due to covid-** but Air India is not providing the refund. I had booked these tickets with the travel agent HappyEasyGo but Air India is not allowing travel agents to apply for full refunds. Instead, they are asking a stamped doc which should mention the flight was cancelled. But the same document they are not providing in written. I am tired of contacting them but Air India is not helping at all.
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Resolution Demanded:
Refund / Credit for purchase
Air India
Resolved
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Bajaj Finserv
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
Kantharaju HS
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