consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Refund not provided for cancelled flight ticket
Records save successfully

Travolook

 - Refund not provided for cancelled flight ticket Open

Shruti Gupta filed this complaint against Travolook on Jul 27, 2022

We booked a flight ticket from travolook on **st june **** but the ticket got cancelled from their end due to some flight price revision while I was booking the ticket. They said that the refund for this ticket will be credited within next * working days but they have not yet provided the refund even after more than * month.
I have been in touch with the support executives and everytime they give the same false promise that your amount will be refunded within next *-* days as it is already initiated at their end but they also deny giving the transaction details. We also sent them an email asking the same and then they said that the refund will be initiated and it was not yet initiated.
All this seems to be a fraud to me as the executives keep saying that the refund is already initiated but in the email they say that it will be initiated.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Apology letter from company
Refund / Credit for purchase

Travolook

1089 Total Complaints
524 Total
Resolved
48.12% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Maruti Suzuki

"The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now. "

Binoy T

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Travolook)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Travolook - Refund Not Received Closed

We have been following up for the refund against cancelled ticket since last May ****. Booking reference number : REF********* Customer Care team just abruptly disconnects the call or keep call on hold. Very pathetic service...Irresponsib...

Jan 24, 2023 by Shwetha S H

Travolook - Cancellation airlines flight tickets not yet refund Closed

I had booked a tickets for flight round trip and it reference number is REF********* from Dibrugarh to Delhi and Delhi to Dibrugarh from the website of travolook.com. The ticket was booked and had also send a email that it's in progress but aft...

Dec 19, 2022 by Surajit Aich

Travolook - Air ticket refund is pending since past 4 months Closed

My self booked ticket from hyderabad to vadodara on *.*.** through travolook vide reference number REF*********, however ticket was not booked. Mail came from support@travolook.in at **.** am on *.*.** that amount of Rs.**** will be refunded. S...

Dec 03, 2022 by K Satish kumar

Travolook - Refund not received Closed

No refund received after almost * months of flight ticket cancellation. Already called almost ten times . Reference number: REF********* ...

Nov 10, 2022 by Vishwas anand

Travolook - Booking cancelled Refund not received from last Closed

I Booked round trip Air Ticket Mumbai' to Goa and Goa to Mumbai on *th july from travolook website of Rs. *****/-, I received mail immediately from travo email and got call customer representative about booking cancellation due to fair expirati...

Nov 07, 2022 by Sunanda Upadhyay

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Mizoram
  • |
  • Telangana
  • |
  • West Bengal
  • |
  • Goa

Consumer Forum :

  • Haryana
  • |
  • Jharkhand
  • |
  • Tripura
  • |
  • Gujarat

Online Complaints :

  • Hospital Complaints
  • |
  • Car Dealer Complaints
  • |
  • Food Safety Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.