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Travolook

 - Refund not provided for cancelled flight ticket Open

Shruti Gupta filed this complaint against Travolook on Jul 27, 2022

We booked a flight ticket from travolook on **st june **** but the ticket got cancelled from their end due to some flight price revision while I was booking the ticket. They said that the refund for this ticket will be credited within next * working days but they have not yet provided the refund even after more than * month.
I have been in touch with the support executives and everytime they give the same false promise that your amount will be refunded within next *-* days as it is already initiated at their end but they also deny giving the transaction details. We also sent them an email asking the same and then they said that the refund will be initiated and it was not yet initiated.
All this seems to be a fraud to me as the executives keep saying that the refund is already initiated but in the email they say that it will be initiated.

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Resolution Demanded:
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Travolook

1035 Total Complaints
483 Total
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46.67% Consumer Satisfaction

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Travolook - Didn t got my refund Closed

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Jul 20, 2022 by nishesh choudhary

Travolook - Not received refund from past 2 months Closed

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Travolook - Refund Closed

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Jul 07, 2022 by Nitesh Singh Chauhan

Travolook - REFUND NOT RECEIVED Closed

ON **RD MAY'**** I HAD BOOKED FLIGHT TICKET FROM CHDG TO MUMBAI FOR **TH JUNE'****, VIDE THEIR REFERENCE NUMBER *********, AND IMMEDIATELY AFTER MAKING THE PAYMENT OF Rs.****/- THE TICKET WAS CANCELLED . IT'S BEEN MORE THAN A MONTH AND THEY...

Jun 29, 2022 by ASHISH JAIN

Travolook - Did not get my refund Closed

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Jun 26, 2022 by Mohd Abdul Baqi

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