- REFUND NOT PROCESSED Open
I booked an Ola ride on *th
November **** from New Delhi to Meerut(UP).
Instead of the original fare I was charged
Rs *** more for the ride. On the same day I called Ola
customer care support and registered my complaint.
Ola customer support looked into the matter on their behalf and asked me to submit my bank account details and relevant documents for processing refund. Finally On *th December **** I received an email from Ola support that a refund of Rs *** will be processed in *-** working days. But it was not processed.
Again I contacted Ola support and they made me
wait for another *-** working days. After
that I have called them multiple times and requested
to process my refund. On each occasion they raised
a new complaint number and asked me to wait for ** hrs for response. It has been ** days since I was
assured of getting my refund but no result yet.
I am frustrated and after so many failed
attempts, raising my complaint through this
platform. Hope I get some quick response here.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
I have taken ride from school road badarpur new delhi to nizamuddin railway station. First of all my driver is very rude. I asked him to take route via badarpur via sarita vihar via sukhdev vihar via new friends colony via ashram and via sarai ...
Mar 06, 2021 by Abhishek gupta
Team i paid OLA driver Cash two years back and even after saying hundred of times i was been harassed by calls for doing payment i got fed up and did double payment ...and to such cheap level i have been threatened by OLA even after paying twic...
Feb 16, 2021 by hema makhija
I am Vimal Kumar ( Mob. No. **********) user of OLA and taken ride from **/**/** to **/**/**. My Ride details are as following worth INR ****: On **/**/**: ***+***+***+***=*** On **/**/**: ***+***+***= *** On **/**/**: *** Total = ***...
Feb 15, 2021 by Vimal Kumar
I have already paid the cab amount through google pay to the driver and have the transaction bill. I don’t understand why Ola postpaid is selected by default.. the user may not notice it.. It is Ola’s app responsibility to ask the user befo...
Feb 09, 2021 by Smithashree
I had booked Ola Cab on March *th, ****. After the trip at * am, Driver showed ola app prompting for cash payment (Rs. ****). Upon which I made the payment to driver by PayTM and settled the amount. However, Ola Postpaid amount was also deducte...
Jan 31, 2021 by Shubhangi