Goibibo
- Refund not paid for hotelier error Closed
Satish Boddapati filed this complaint against Goibibo on Jun 26, 2018
I have booked accommodation at batasia Loop Homestay in Darjeeling from *th to *th June. Attached is the detail of booking. Upon reaching the hotel at * **pm, the hotelier rejected our accommodation saying the home is already full (hotel contact number **********). Upset by this along with my family, I searched for another accommodation and checked-in at midnight ** ** pm. I have raised a complaint bearing ticket number ******** in goibibo after several customer calls. From last ** days, I am begging them for atleast refund the booked amount, but to no result.
My details:
Boddapati Satish
Booking numbers: HTCRP*B**** (gibibo refunded)
HTCRP*B**** (goibibo not yet refunded)
Booking dates: *th june to *th June
Hotel: Batasia Loop Homestay, Darjeeling.
My phone no: **********.
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Resolution Demanded:
Refund / Credit for purchase
Goibibo
Resolved
Frustrated? File a Complaint
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
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