Coin DCX Go
- Refund not issued since a month now Open
Khyati Doshi filed this complaint against Coin DCX Go on Jun 13, 2022
I had deposited funds of ****RS from a non registered bank DCB in my coin dcx wallet!!
amount was deducted but coindcx go did not deposit this amount as it was a non registered bank!
i gave them * options either issue a refund or deposit this amount in the wallet! they are not willing to do either of them! they need a concern letter from DCB bank stating that the transaction details etc which i have given from my end! also the DCB bank clearly told me that if a refund is issued it wont be accepted since they are no dealing with crypto!!
inspite of giving all the proof , coin dcx is not solving my problem and my money is stuck!! hopeless service!! plz help!
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Coin DCX Go
Resolved
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Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
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