Amazon India
- Refund not issued even though item was returned and received Open
Jerry James filed this complaint against Amazon India on Feb 04, 2022
Had placed an order for a W for Woman salwar (Order #: ***-*******-*******), which was returned as per Amazon India's return policy for fashion items.
However, even though the item has been returned and received at their end (as confirmed by Amazon), they refuse to refund the amount saying that we sent in the wrong item.
After being an Amazon customer for a decade and spending several lacs on products just this past year, it's bizarre that the company thinks that I have returned the wrong product and am asking for a refund.
The delivery agent who came to pick up the item checked it at my doorstep before leaving with it. If the item was incorrect, it should never have been picked up by the delivery agent in the first place. But it WAS picked up, because he checked and the item matched what he was supposed to pick up.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Amazon India
Resolved
Frustrated? File a Complaint
Swiggy
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
Rohit Kumar
Related Complaints
Amazon India - Not returning money Closed
Amazon is not returning our money for last two months. We have called them for more than ** times. But they are not responding. Please help us to get our money.....
Dec 28, 2022 by Maitreyee Ghatak
Amazon India - Wrong Product Received and Customer Care not Supported Closed
I have ordered Fire Boltt Smart Watch on Nov **th but I received Noise Smart Watch by today and I asked support in Chat and they asked Images and i have provided * times and Again they are asking images and I quit the chat with irritating and n...
Nov 14, 2022 by Senthilkumar T
Amazon India - Package not delivered rude behaviour by delivery boy and by customer service Closed
I have requested for a exchange of a formal shoes order on Amazon india website. When the product is out for delivery i have called the delivery person number of times but the delivery person blocked my no for no reson and during night i checke...
Nov 02, 2022 by Salman irfan shaikh
Amazon India - Amazon not processing refund also not returning product Closed
Amazon delivered Noise Pulse Go Buzz Advanced Bluetooth Calling Smart Watch with order id ***-*******-*******.Same day after delivered i requested to return it because the color mentioned on website is having different shade that I did not like...
Oct 17, 2022 by Shubham Padaswan
Amazon India - Refund payment Closed
Amazon Contact no *****.***** Helpline Number.. Amazon Contact no *****.***** Helpline NumberIndibulls Amazon Contact no *****.***** Helpline Number.........
Oct 12, 2022 by Taju