- Refund not initiated Closed
I ordered food from the Zomato app, the restaurant name Borivali Biryani Center was showing good reviews and ratings by Zomato. I ordered from there and when we unpacked food we saw the food quality was way too bad and was not even packed properly. The food item was totally oil dripping (Chicken Cutlet). Butter chicken was way too sweet than dessert, Rotis were burnt. The next day we also had a health issue, which made me realize to register a complaint with Zomato. Zomato straightaway denied their contribution in this and said it's not our issue we cannot help, you can put a review for the restaurant. This shows how pathetic is Zomatos's customer support, they show fake reviews, first page appearance of the restaurant for the sake of money and not on the basis of food quality. Zomato keeps sending bots messages and not ready to refund.
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Refund / Credit for purchase
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"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
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