- Refund not initiated by paytm on bus cancellation by operator Open
I had booked a bus from Jammu to Mandi(booking id 6261413970) on 12-Oct-2018 but the bus was got cancelled by the operator and the same is confirmed by the operator on phone.I am in the impression that the amount was get refunded it but when I found that the amount is not refunded ,I raised the query to the Paytm. Paytm refuses to refund the amount citing the operator policy(Paytm is not providing the support document).
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