Make My Trip
- Refund not given under visa protection plan Open
We take group tour swiss paris package from make my trip n we gave advance of Rs **k to hold our seats n also we are asking to add customize package of amstersam for * days before group tour joinind date. But to our surprise mmt agent booked our flight tickets to amsterdam without giving our any prior notice on basis of our advance which we have given to book our seats in group tour only.When we asked to reschdule our flight dates they told us price double than actual price of rescheduling which we confirmed from alitalia airlines. They wasted our whole Jan.**** month in this process.Our agent told us now we can only get ** k amount as refund if we cancel the package bcoz only in visa rejection whole advance amount is refundable. At last we have no other option but to go with same flight as mmt booked.On *th feb**** mmt agent tols us that we get call from visa team soon but again no calls came from their team at last one day before our visa appoint ment date i.e ** feb they mail us all mmt booking vouchers which we need to complete our visa file.Due to tgeir poor visa handling team our visa got rejected by netherland embassy on the basis that our booking was doubtful to them. Also before visa appointment on ** feb our agent sent us mail of final itinerary in which she has also mention that our package is under visa protection plan n we will get refund in case of visa rejection. But now after visa rejection mmt is not ready to refinex our advance amt of **k on basis that mmt bear cancellation charges of flight ticket.In actual we have confirmed from alitalia airlines that our flight ticket is fully refundale under visa refusal case. We hace already bear loss of visa fee of around **k for two persons now again mmt is cheating us n not giving our refund anount back when mmt getting full refund from airlines. Please help us in getting refund from this fraud comapany eho is making fool to many customers. There is no way to communicate to mmt . They dont reply to our mails and her agent is also not picking our calls now.
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REF BOOKING ID : NN************* & NN************* • Booking was created vide ** digit mobile no. ********** by my brother in law who is currently stationed in Slough, UK on my behalf. • As he is not able to reach MMT helpline from there ...
Jun 15, 2020 by Hari Hara Panigrahi
I have booked a flight from Delhi to Pune and Pune to Delhi from Make my trip for **th June to ** June for my entire family of ** PAX. I took the zero cancellation policy and specifically paid the ***** rupees for the policy. My total spent is ...
Jun 12, 2020 by Gaurava Singhal
I booked a flight for the *th of June, ****. The booking was made on the *nd of June. I then had to cancel the flight on the *th of June as I realised I would not be able to travel on the *th. Upon cancellation it was shown that a refund amount...
Jun 12, 2020 by Guru Prasad
I had done to payment for seats in flight a amount of *** got deducted from my account and payment maid to MMT but seat was not booked again i made a payment of *** to book another seat in flight.now MMT is saying they haven't got previous paym...
Jun 09, 2020 by Himanshu aman
I have been trying for a date change for my flight since a long time as it's in continuation of my previous journey which is cancelled through make my trip due to corona lockdown. Later I was told by someone called Anju that my dates are cha...
Jun 04, 2020 by Kalpesh joshi