PayTM
- Refund not given as promised Open
Ashish Kumar Bharti filed this complaint against PayTM on May 21, 2019
I travelled from Surat to Bangalore on May *, ****, and booked the ticket via paytm. The bus operator MR Travels changed the boarding point and the new boarding point was ** km from the original boarding point. All this happened at ** pm at night.
I called paytm executive and told him the issue. Paytm operator gave me two options:
*. You can cancel the ticket.
*. You can go to the new boarding point by own means and share the taxi receipt (if any) with paytm and paytm will provide the taxi refund after verifying with the bus operator about the truthness of the incident.
I shared the taxi receipt with the paytm twice, called them more than ** times in ** days but was only told a bunch of lies by the different executive. All executives used to tell their own set of story and close the case.
I was mentally harassed by them calling me a liar. I want my refund back and compensation for the mental harassment I have gone through.
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
PayTM
Resolved
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