OYO Rooms
- Refund not done fraud by OYO Closed
Adarsh filed this complaint against OYO Rooms on Oct 13, 2019
Clearly cheating their customers!
Made a booking of ₹**** at Silverkey Executive stay through the app but when I reached the site it was a complete chaos.
The hotel is in a shady lane with stagnant water in the entire lane.
Nonetheless the room was very dirty, there was a foul smell in the room.
When I opened the window for fresh air all I got was garbage smell in the room.
The food was awful, served in dirty crockery.The tray was full of dust and the utensils were kept in the same tray.
When asked for shifting to a different hotel, they took *-* hours but couldn’t find a suitable hotel and every time I called the executive for help,a different executive picked the call each time and gave different statements regarding refund and shifting.
I booked * hotels afterwards and when ever I reached the hotels they all said that they don’t have tie up with OYO though the booking was done through OYO APP!
They promised a refund with in *-** days, even sent email for the same but then later declined the refund for no valid reason!
The WORST experience of my life with OYO!
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
OYO Rooms
Resolved
Frustrated? File a Complaint
Airtel Digital Tv
"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"
Raja Rajangam
Related Complaints
OYO Rooms - OYO Closed
It's a Money fraud with pre booked room. I've booked a room with OYO (Q*A*****) and paid the money in advance. I was not given accomodation and my money was also not given. The check-in time was at **pm but I reached there by *:** am . So I was...
Mar 09, 2024 by Kammakattu Vinay Reddy
OYO Rooms - Refund not given Closed
I have booked a room on **th Feb **** and later canceled the room after visiting the hotel through Oyo customer care. They promised me a refund on that day and its been more than ** days and i still didnot get the refund. Customer care people k...
Apr 15, 2023 by N. L. Prasad
OYO Rooms - Refund since 2019 Closed
After cancelation of my oyo room. Oyo promised for money refund within ** days, but they not refund. After again mail they didnt give me a proper solution after waiting hours and hours here **** still i m waiting my **** amount refund .. Again ...
Apr 08, 2023 by Kavita
OYO Rooms - Money deducted twice but did not get the booking Closed
I booked a hotel named the premium villa located at kailash colony, delhii and payed the full amount for the same i.e ***. When i went to hotel the reception told me their is no booking on my name in their server. Then I called oyo customer su...
Mar 15, 2023 by Pranshu Kakkar
OYO Rooms - Money not refunded for order Closed
Dear Sir/Madam, I am writing to express my disappointment with the services provided by OYO. I made a booking for a hotel (Flagship Relax view,Shyam Nagar Road)through OYO's website for my stay from **th Jan,**** to **th Jan,****. However, w...
Feb 23, 2023 by Ujjal saha