Goibbio Group
- Refund not credited Open
Romil Jain filed this complaint against Goibbio Group on Apr 27, 2021
I booked a ticket through Goibibo via Booking ID GOFLDAND*CA************ on ** Mar **** for **/**/****, which was cancelled due to emergence of pandemic in the country. On my request the airlines (GOAIR) cancelled the ticket but the travel partner (GOIBIBO) is yet to refund me the amount. It is showing in my ID that the amount has been refunded to me on my wallet but it is not there. When i try to contact them on toll free number, they are not connecting to there customer care executive. When i try mailining them they are saying they will respond to my query in **-** hours, but it has been more than * months and no response yet.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Goibbio Group
Resolved
Frustrated? File a Complaint
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
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