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Cred App

 - Refund not credited since 1206 Open

Yash Pratap Singh filed this complaint against Cred App on Jun 21, 2022

I paid Rs **** to Zoomcar using Cred Pay on **-**-**. The refund was initiated by zoomcar and refund was credited to Cred as confirmed by zoomcar (transaction ID ******) but Cred is yet to send me the same amount to the source payment or my bank account. I have contacted cred via email, chat and twitter but I have not received any help except generic response of waiting ** hours more multiple times. I just want my refund and I'll be done, please help!

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Resolution Demanded:
Refund / Credit for purchase

Cred App

20 Total Complaints
9 Total
Resolved
45.00% Consumer Satisfaction

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"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."

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