Ease my trip
- Refund not credited Closed
I have booked my ticket from patna to hyderabad for **th jan ****, via emt but my flight (go air) got cancelled. The account through which i paid the money was closed at the time of cancellation so i called emt and told the matter they asked me to provide alternative account no onto their maild id which i have done also. They told me that when the amount will be revert back the we credit to you in * working days but it has been more than ** days they dont have done anything and stoped responding to my mail. Now the customer care told me to call your bank where your account has closed they will help then....but how can they help when my account is closed. I'm providing the screenshot of the mail for the proof.
Kindly do the needful.
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Refund / Credit for purchase
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
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