Whitehat Jr
- Refund never recieved customer support not replying Closed
Kamani S filed this complaint against Whitehat Jr on Aug 01, 2024
Resolution Demanded:
Refund
Urgent Resolution Required for Refund and Technical Issues with WhiteHat Jr.
Complaint Details:
I am writing to formally lodge a complaint regarding the unacceptable service I have experienced with WhiteHat Jr., a company under Byju's. Despite multiple attempts to resolve my issues directly with WhiteHat Jr., I have received no response or action. This is highly disappointing and unprofessional.
Details of the Complaint:
Refund Request Ignored: I have sent numerous emails requesting a refund for services that were unsatisfactory. To date, there has been no acknowledgment or response from WhiteHat Jr.
Non-functional Dashboard: The WhiteHat Jr. dashboard, which is a critical part of their service, has not been working correctly. This has further compounded my frustration and inconvenience.
Expected Resolution:
Immediate processing and confirmation of my refund.
Resolution of the technical issues with the WhiteHat Jr. dashboard.
Additional Actions if Not Resolved:
If I do not receive a satisfactory resolution within the next ** hours, I will escalate this matter further by:
Filing formal complaints with consumer protection agencies.
Sharing my negative experience on social media and review platforms.
Exploring legal avenues to protect my consumer rights.
Are you brand?
Are you Lawyer?
Whitehat Jr
Nurserylive.com
"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."
Asish Behera
Related Complaints
Whitehat Jr - Whitehat jr Coding course Fraud Closed
I have purchased a coding course for my child because of fake ads and fake commitments of that Company. They said that if if I dislike the course so, i can cancel it anytime and get full refund. so, after some time i canceled it but, they didn'...
Jul 17, 2024 by Hardik Bhaskar
Whitehat Jr - Refund not recieved Closed
As per WhiteHat Jr’s refund policy, I was eligible for a refund based on the number of credits consumed and the initial package purchased. The refund was supposed to be processed by September ****. I have not yet received the refund. ...
Jun 26, 2024 by Atreyo Hazra
Whitehat Jr - Refund MOT received Closed
My son hrithik could not continue classes due to non avail*of coding teachers and frequent change of teachers. Finally we applied for refund and cancellation of remaining classes. Whitehat Jr confirmed vide email dated ** March **** that an amo...
May 30, 2024 by SUDHAKARAN S
Whitehat Jr - Refund not got Closed
Its been a year since I have left whitehat Jr. I have demanded for my refund, however, multiple assurances were given but till yet no refund has been got. I am still mailing them even after days and days still only gernated repesponse no actual...
Mar 31, 2024 by Pranav Bahrani
Whitehat Jr - Refund not given Closed
I want to inform that the refund amount of INR *****/- has not been credited to my account as of now where it has been more than * months and I have not received any official information about the same also even after giving several emails to t...
Feb 29, 2024 by Saatvik