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Extra marks

 - Refund issues by Extra marks Open

DIPANJAN SUR filed this complaint against Extra marks on Nov 06, 2019

Extra Marks Mentor Mr. Soumik Saw personally visited my home on dated **/**/**** and convinced us to purchase their * year ICSC class-V level education package through electronic gadget(Order ID:-*f**e*-*******)course fees worth of Rs.*****/-which they have initiated with their JV partner finance Company CAPITAL FLOAT(Loan No: *******) as EMI basis Rs.****/-payable in next ** months through ECS and Cash withdraw Rs.**** from me. After three days they sent me a faulty pen drive which is not playing/working in my smart TV so I complained to them and returned their pen drive on **/**/**** through DTDC courier service. After that, I have severally informed both companies (Extra Marks & Capital Float) through email and mobile calls to refund my Cash & ECS but Capital Float has not yet refunded the ECS deduction money of Rs.****/-. Only Extra Marks refunded me Rs.***/-instead of Rs.****/- on **th August ****

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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony

Extra marks

2 Total Complaints
0 Total
Resolved
0% Consumer Satisfaction

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Related Complaints

Extra marks - Cancellation not accepting Open

We have subscribed for extra marks course, in connection with that they got a loan from Capital float on my behalf for *****/- and sent a tab. I wanted to cancel the subscription and made so many efforts through mails, they are rejecting the sa...

Jan 02, 2021 by S Naga Raju

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