Upstox
- Refund issue Open
Jagan M Reddy V filed this complaint against Upstox on Apr 17, 2021
On ** Mar ****, I have added Rs ****** to my Upstox account from ICICI bank account through Netbanking. Funds have been debited from my bank account, but were never reflected in my Upstox account.
I've raised a ticket with Upstox on * Apr (Track your ticket - ID[#*******] Funds added to Upstox, but NOT reflected in Upstox account) and after relentless follow up with Upstox, they assured me on ** Apr that funds have been reverted to my account provided a reference number (Reference number: YESBR*****************) and promised that funds will be credited into my account in **min. It has been * days and still funds have not been credited. Even now when I call Upstox customer support, all they say is wait for **-**h.
Now I'm not even sure whether the reference number they have provided is correct or not. They have stopped replying to mails as well.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Upstox
Resolved
Frustrated? File a Complaint
Byju's
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
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