Hathaway Broadband
- Refund issue Closed
Raymond stanley luciani filed this complaint against Hathaway Broadband on Jun 08, 2020
Account number : **********
Name: Raymond S
On the **th of may **** I received a call from Ms. Nisha ( contact number: **********) to reactivate my account with the Rs.***.**/- plan, I have made the payment on the **th and I have sent the copy of the payment to **********. (Tran ID. ********** and receipt no.********).
The hathway tech team called and informed me that there is no network in my area and they would update the same on my account. And I would get my refund for the paid plan.
I have raised refund request on the app (ref no. ********M******) and the case was closed.
Today I received a call from Ms. Sunitha saying that hathway has no policy of refunding the amount for prepaid service.
Early also I have faced the same problem with hathway, I got a call from Mr. Suchin in regards to the **MBPS plan. I made the payment **MPBS plan I have made the payment of Rs.***.**/- on **th Jun **** (receipt no.********)
I have not received the refund where I haven't use the service as well.
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Resolution Demanded:
Refund / Credit for purchase
Hathaway Broadband
Resolved
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