Yatra.com
- Refund Issue Offered Resolution
Ankur Maheshwari filed this complaint against Yatra.com on Dec 21, 2019
Hi Team,
We have requested Thailand trip. We have been promised to given a specific package after paying amount of ***** Rs. It was confirmed by yatra that they are ready to give same itinerary at same package. * hours later they have added * thousands extra into it.
It was later on we were communicated that we will have to pay **% of total amount of package which is also a non refundable amount. We were not comfortable paying this much amount ** days before the actual trip. Now, when we are trying to connect to yatra employees , they are not responding to our emails and calls.
We have email communication and recorded calls with yatra employees in case if you want to have a look for investigation purpose. As we are not satisfied with the Yatra/employees, Could you please arrange a refund of amount Rs.***** as early as possible.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Yatra.com
Resolved
Frustrated? File a Complaint
Razorpay
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
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