Myntra
- Refund is not issuing pick up is declining Open
Akhil T A filed this complaint against Myntra on Aug 20, 2019
I placed an order through myntra (nayo maxi dress) and instead of what i order i received a wrong product which is a roadster jacket.
Since i was not able to make the return request through app, i contacted customer care on the spot itself. I explained the issue and they created a return request saying that the courier partner (Ekart) will pick up the product and your money will be refunded.
The very next day after the return request they raised, courier guy came at my door step to collect the product.
When checking the product, he refuse to pick up because the product was not matching with what i ordered.
I again called back the customer service, they raised return request again and the next day courier guy came, and he again refuse to pick up and asked to contact customer care service. This is happening on a daily basis. I called customer service ** times and created request ** times wasting my time and energy. Nothing has happened. Customer care executives were saying that they already sent mail to courier partner saying the issue. Now i need refund plus compensation from myntra for such irresponsible unprofessional attitude.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Myntra
Resolved
Frustrated? File a Complaint
Bajaj Finserv
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
Kantharaju HS
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