consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Refund from cancelled booking
Records save successfully

Makemytrip

 - Refund from cancelled booking Closed

Gurpreet Singh filed this complaint against Makemytrip on May 23, 2020

I had booked the flight ticket through Makemytrip for journey from Bangalore to Delhi amounting to Rs. *****. Later I wanted to cancel the ticket however there was no option available on Makemytrip website to cancel the ticket. Hence, I contacted the airlines to cancel the ticket. On my request they cancelled the ticket and informed me that they have refunded Rs. ***** to Makemytrip on ** May. However, there has been no update from Makemytrip on the same till date and the customer support of Makemytrip is also not responding. I am attaching the confirmation of cancellation by airlines and also the transcript of chat with airlines customer support which proves that they refunded the amount to Makemytrip. However, Makemytrip website doesn't show the ticket to be cancelled nor are they responding to requests. Tried contacting customer support also by chat, call as well as email but all worthless. Infact, when I sent the mail they closed the case saying they tried contacting on my number whereas, my number was working whole time and I did not get any call from Makemytrip. Please help me in getting the refund as its a big amount for me.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Refund / Credit for purchase

Makemytrip

174 Total Complaints
61 Total
Resolved
35.06% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Hathway Broadband Internet

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Makemytrip)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Makemytrip - Booking not completed money deducted Closed

I was booking a hotel room. Money was deducted from my account but the MakeMyTrip app said the transaction failed. I did not receive a booking ID or a confirmation email or text from MakeMyTrip. The booking is not being reflected in the "My Tri...

Feb 01, 2021 by Ayushi Chaturvedi

Makemytrip - Less refund received from make my trip Closed

I have booked a ticket from makemytrip under Booking : NN************* PNR NI*W*Z. But due to coronavirus the flight was cancelled and the airline have refunded Rs. *****/- (FULL REFUND) to makemytrip for refund to me. But makemytrip has refun...

Jan 17, 2021 by Rohit Kanoi

Makemytrip - Refund from MakemyTrip for Cancelled Air ticket Closed

I had a booking through MMT(MakeMyTrip) My Flight Ticket was cancelled by GO-Air due to lockdown. Go-air refunded the amount to MMT but MakemyTrip is not reachable on this case. Even MMT has deleted my Trips History from their portal, Hence I a...

Jan 15, 2021 by Yogesh Kumar

Makemytrip - CREDIT SHEEL AMOUNT STILL NOT SHOWING IN MMT ACCOUNT Closed

I have booked one ticket from KANPUR to MUMBAI dated **/**/**** for my wife and son but the flight got cancelled and I have received mail confirmation from spicejet for the cancellation and amount restored in the credit shell for the PNR : OB**...

Dec 21, 2020 by MANAS BAJPAI

Makemytrip - Refund not received in my bank account Closed

Due to Covid-** my flights were cancelled. So few weeks back from the airlines the money was refunded to my MakeMyTrip wallet. I requested to transfer the amount to my original payment mode. MMT promised to return the payment to my bank account...

Dec 14, 2020 by Alolika Chatterjee

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Bihar
  • |
  • Dadra & Nagar Haveli
  • |
  • Daman & Diu
  • |
  • Goa

Consumer Forum :

  • West Bengal
  • |
  • Andaman and Nicobar
  • |
  • Haryana
  • |
  • Lakshadweep

Online Complaints :

  • Postal Complaints
  • |
  • Automobiles Complaints
  • |
  • Government Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club
  • ©2021 voxya.com
  • |
  • Talk To Lawyer
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.