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Byjus learning app

 - Refund from byju Closed

Sharad Burungale filed this complaint against Byjus learning app on Sep 20, 2021

Last year I took Byjus subscription for my younger brother who is in * th std. While taking subscription i clearly spoke to them that child is weak in english we want in Hindi . byjus said mentor will help you in this. Since last * months i was regularly paying emi of **** rupees. So many times i asked them to change language but it didn't happened. My brother did not get any academic benefit due to this subscription. Last Month i request them to cancel the whole. The guy from their side says "OK JUST PAY THIS EMI YOUR NEXT * EMI WILL BE CANCELED." i paid the money. Now they are troubling me for remaining EMI. I approach to customer care. There also i did not got solution. They literally call for **-** time's in a day and i have to explain everything to each of them. I m feeling depressed because of this whole thing . now instead of giving solution they have added fine of ****. This is ridiculous. Please help me in this.

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Resolution Demanded:
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Byjus learning app

72 Total Complaints
51 Total
Resolved
70.83% Consumer Satisfaction

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Related Complaints

Byjus learning app - Not getting refund as promised Closed

Byjus promised me a refund of my downpayment of ***** rupees if i cancel the subscription within ** days..but now saying its not possible and instead asking me to pay the EMI...

Nov 30, 2022 by Anjum Fathima

Byjus learning app - Regarding the bad services of byjus Closed

I want to cancel the byjus course because of their bad services and the fake promises which they did at the time of taking the subscription,but now they are not fulfilling anything properly,the live classes are not so good and satisfactory.At...

Jun 12, 2022 by Shristi kumari

Byjus learning app - Cancellation of byjus course and loan as they have sanctioned two for a single byjus course Closed

Sir I have purchased byjus course for class * to ** for my son SWARN SINHA on ** Feb **. for which I have paid ***** in cash and loan of *****. when apply for cancellation they give me discount and sanctioned a loan of ***** as told by them tha...

Apr 18, 2022 by NAVIN KUMAR SHINHA

Byjus learning app - Cancellation no refund Closed

Inspite of cancellation before * months and getting confirmation of cancellation, they are calling me continuously and asking to pay, sending me gpay and razorpay links every half hour. Worst service. They called my wife and asked her to pay to...

Apr 04, 2022 by Ramji Loganathan

Byjus learning app - Not taking classes still emi deduction every month Closed

Every month my emi is deducting from my bank account and no online classes from * - * months and the counsellor appointed is not attending calls and later Informed and she attend calls talk rudely and cut off calls and say do whatever u c...

Mar 26, 2022 by Neelam

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