- Refund for failed transaction Open
I tried to recharge my phone number with an international roaming pack for **** rs through airtel app and it got failed. I called the customer care and he said the transaction got failed and asked me to recharge again. I recharged again through google pay app and it was recharged successfully and i got the message. But ** mins later after the second time, i got one more message saying recharge done again. And the amount **** has been deducted twice from my account. I called the customer care again and he said he initiated the refund and i will be getting the first failed recharge amount by sep ** but the pack will be active as second recharge was successful. The reference number is RWRRV**********. Please find attached the screenshot for reference and kindly do the needful ASAP. I hope this issue is resolved soon and i l get the money back.
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Refund / Credit for purchase
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
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