Red Bus
- Refund for cancelled ticket not received. Closed
Swetha Ravichandran filed this complaint against Red Bus on Oct 16, 2018
I had cancelled * tickets booked separately from Hyderabad to Bangalore for **th Aug ****, with Tkt IDs:
TM**********
TM**********
For each cancellation I have to get ***.** Rupees refunded, so total(Rupees ****/-).
It has been * months now and there is no information from Red Bus. This is extremely disappointing.
Initially, the "cancelled" tickets tab in the "My Bookings" section in the Red Bus app showed that the refund is under the processing stage and now if I check it, it says" Sorry! Internal Error". There is no communication as to what is going on.
I had also called the toll free number atleast ** times to ask the status of the refund yet nobody had answered my call.
I need this refund to be made at the earliest.
This experience is surely going to make me think twice before I book from red bus again.
Very disappointed, RedBus.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Red Bus
Resolved
Frustrated? File a Complaint
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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