- Refund for booking number BESI5489 Open
My booking number is BESI5489
I checked in to this hotel Amritsar residency on GT road Amritsar on 1feb at 11pm after travelling 200-300 in bus. I was dead tired. And asked the oyo customer care to call the hotel and keep my room ready. I went to the hotel and the manager gave us the room key and the staff guided us to the room. After entering the room. Some odd smell was coming from the room.Then i saw the sheets were not cleaned. It was just dirty. They gave us the room which wasn't cleaned. There were ashes of cigarettes present on the room table. Bedsheets were having stains on it.the tv wasn't working and the washroom was dirty it looked like it was a public washroon then I asked them to change my room and they simply said this okay you have to adjust. Just because of this i left the hotel in the morning as at i wasnt safe to travel on that with a girl . Next day on 2 feb I mailed the oyo guest experience manager abt all this and got no reply till now 3rd feb. Then i called the oyo customer care and told them abt what Happened and asked for refund she said its out of policy that they cant refund or do anything after check out.
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At Bhopal, I booked Oyo Rooms for 2 nights in OYO at Hotel Aditya Regency. Prepaid it via online mode 2000. I have been harassed by this incident where I had booked a hotel in Bhopal and couldn't locate the property. I tried by entering the ...
Apr 17, 2019 by Md Zakwan
I checked into Day Inn Oyo Room Chennai on 3rd April in Chennai (ID ZOVT4682). The hotel and the room nowhere close to the image and reviews that were put on OYO. The staff was unruly and fearing my life I checked out within 15 minutes. The un...
Apr 11, 2019 by Vivek Thomas
The Manager of Palar residency misbehaved with me and my father. I have mentioned to him that I am a patient of cardiology and came to Vellore for treatment. I trusted Oyo service but that hotel manager's behaviour changed the perception of min...
Apr 10, 2019 by Anustha Singh
Please refer the attached booking confirmation received from their end. However, while the guest checked in for stay he was denied the accommodation by their corporate team. Worse was the way their local representative Mr Lokeshwaran responde...
Apr 09, 2019 by MANOJ KUMAR
Its the second time Oyo has cheated me and I had to leave the room the very moment I checked in. They show really good rooms online and made me pay in advance and they gave me a third classroom worst than slums. The room I got was used and ther...
Mar 31, 2019 by Jose michael