Goindigo
- Refund due to reschedule of flight Open
Umesh Kumar filed this complaint against Goindigo on Apr 19, 2020
With reference to my booking PNR no. LM*WSA, initially the flight was rescheduled by * hrs against original schedule. As per the policy of airlines, I am eligible for ***% cash refund. Subsequently, the flight was cancellation due to covid **. Now , the company is taking the benefit of lockdown and refusing to pay ***% cash and providing credit shell with certain conditions. I explained many times that I am eligible for ***% cash refund even if there was no lockdown but company is not following its own policy and not ready to give cash refund. I have refundable ticket. Please arrange to provide me ***% cash refund.
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Resolution Demanded:
Refund / Credit for purchase
Goindigo
Resolved
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"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Prashanth Rao
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