Air Asia
- Refund due to pandemic COVID19 Open
Sahil filed this complaint against Air Asia on Mar 24, 2020
I booked a flight ticket from Air Asia.
The flight was schedule to depart on **th march **** and return flight on *rd April ****, but due to corona effect, all flights get cancelled.
I called several times to Air Asia customer care, I waited every time around * hours waiting on phone , but still, no one answered.
I know that situation is panic for every one, but still, if they can't reply on phone, they have to give choice on theirs app for cancel and reschedule.
All flights get cancelled but still my flight showing confirmed. Great work by Air Asia!
Can you refund my amount.
Name: Sahil Mulla
Mobile: +** **********
Email Id: sahilmulla*@gmail.com
Flight: Air Asia
Pune to Jaipur
Delhi to Pune
Please help me!
Regards
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Resolution Demanded:
Refund / Credit for purchase
Air Asia
Resolved
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Reliance Digital
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
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