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Ferns and Petals

 - Refund dispute Open

Narendra filed this complaint against Ferns and Petals on Jan 25, 2023

I have made the transaction on **st December **** with the Ferns and petals merchant for the amount rs.***. After payment , page displayed that product is unavailable. So, I have had to cancel my order and received a notification from FNP Merchant stating that they have refunded the amount from their end. But I have not yet received the amount. They gave us a transaction number to check with bank and the bank confirmed that the given transaction number is invalid. .

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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase

Ferns and Petals

43 Total Complaints
30 Total
Resolved
69.77% Consumer Satisfaction

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Related Complaints

Ferns and Petals - Amount debuted twice not credited Closed

I placed an order for a cake on December * , I tried for the payment thrice, it was declined by the company, it got successful fourth time, but my amount got debited twice out of * times. The company representative said it would be refunded i...

Dec 09, 2022 by Bhawna Behl

Ferns and Petals - Package not delieverd on time as promised while taking order Closed

I have placed an order on **th november **** and was promised to deliver the order on **th november as it was my daughters birthday but waiting from morning i got an update from bluedart that the parcel will be delivered on next working day, wh...

Nov 26, 2022 by dhaneshwar prasad

Ferns and Petals - Not refunding the money Closed

Ferns and Petals cancelled my birthday cake on **th of August **** saying that they don't have the particular cake available. I ordered the cake on **th of August ****. Order no : ******** . I order * cakes and out of which they cancelled one a...

Aug 25, 2021 by Diya Dad

Ferns and Petals - Non delivery apathy false update and promise deniability Closed

I would really like to bring to everybody's attention a curious case of non delivery of an item which I understand must have been or can be an inadvertent mistake in multisided platform businesses like yours, however the ensuing apathy, mismana...

Aug 14, 2021 by Debmalyo Banerjee

Ferns and Petals - Cake not delivered Closed

Cake not delivered by reason that address was locked while I hv talked with vendor for confirmation and delivery of cake but he was not interested in delivery and said that u can talk to company and I will not able to deliver the cake as I hv n...

Jul 05, 2021 by Suresh

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