- Refund Denied ^Open

Aditi Parmar filed this complaint against Frankfinn Institue Of Air Hostess on Feb 17, 2020

The Frankfinn Institute targets lower middle class people and makes money with them.

They called me for a free seminar to discuss carrier goals. Post that that they kept calling to take admission. I was also told that the course is worth * Laks but they will give me a scholarship due to which the entire course will cost me rupees ** thousand. For the same, they posed a condition that for availing the scholarship I should pay rupees **,*** immediately. They told me that it was refundable.

I somehow managed to pay the money and was initially told that the full amount refundable in case I changed my mind.

Due to some unforeseen circumstances at my household, I asked them to refund my money as I could not join the institute. They said we don’t refund. This is so unfortunate that a company claiming to be so generous initially plays double standards.

When they had to take the money they called me ** times a day. When I asked for a refund there’s no response.

I then visited their Chandigarh office and asked for my refund. They said, " ek bar paise le le hum to dete nahi wapas". After a lot of pleading and request, the person asked me to write an application for refund. I did so. First they kept delaying whenever I asked for an update. Later they said that the company has PAID ALL THAT AMOUNT AS TAXES.
I asked to show me the mail wherein my application was rejected and even the sent email, they refused to show both. I am sure they did not send my application and have been lying ever since.

I even asked for a receipt but they have been ignoring my call since forever.

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