Go Air Airlines
- Refund denied by the company Closed
Naveen Kumar filed this complaint against Go Air Airlines on Sep 25, 2020
I had booked a roundtrip ticket(Bengaluru to Patna)of Go Air(via amazon.in) on ** of January. Departure date(from Bengaluru): **th March Departure date(from Patna): *th April Both of these flights got cancelled due to Covid-** lockdown. Go Air is not ready to refund the complete booking amount. On top of that when i tried to use Credit Shell to book flight again it shows No Balance. Next i tried to contact their support team via phone call but normally no one pick up the call After * tries it was connected and i gave the details to the person on call for rescheduling the flight from their end but she was doing the booking with wrong date/time even after clarifying it *-* times and finally she dropped the call without doing the booking. Tried reaching out to Go Air support again via phone call as well as via twitter but no proper response and then i booked tickets paying from my pocket. In this pandemic situation Go Air is holding the money of customer which is not at all acceptable. I want full refund of the tickets.
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Resolution Demanded:
Refund / Credit for purchase
Go Air Airlines
Resolved
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