- Refund denied Closed
On 29/01/2019 I booked 2 bus tickets from Panvel to Aurangabad on RedBus mobile app. The amount of Rs.1281/- was paid by me from my Amazon wallet. The transaction was successful, the amount was credited in RedBus account but the tickets were not issued by them. This was my first dealing with RedBus. As I was running out of time, I booked tickets by paying Rs.1281/- again and got tickets.
Since 29/01/2109, I have been mailing RedBus for refund of my Rs1281/- taken by them twice against issuance of tickets for once, to which first they denied and upon my persuasion again, they accepted having received the money twice but, they say “as per their policy, they can not return money and that the money is credited in my RedBus wallet (charity from there side). Now it is interesting to note that the RedBus wallet does not allow anyone to use its money as per his/her wish. A fraction of the entire amount is allowed (like 10 to 20% of your transaction amount). In other words, you got to be like a puppet in their hands and their bonded customer who can not get rid of them till you spend at least 5 to 10 times on them to get your money back.
I am not a bus traveller, I don’t know how I will manage to get my money back. I am shocked to hear this from a company like RedBus. I request to please take up the matter with them and arrange for the settlement of my legitimate claim.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
I booked a bus from Redbus en route from Ahmedabad to Udaipur. The name of the travel was Laxmi travels. The bus was scheduled to come at 5:20 pm at the boarding point. Redbus notified the information through the message about the bus and the c...
Apr 18, 2019 by Prasun khabya
On 23rd March I booked tickets from Indore to Ahmedabad at 10 pm on GSRTC Bus. When I went to the boarding point and I do enquiry about the bus on Gangwal bus stand Indore. So they told the bus is not coming before 5 days and also not coming af...
Apr 04, 2019 by Aayushi gangarde
On 19, March I paid Rs. 771 via Google Pay to redbus for a bus ticket from Kangra To Delhi ISBT. The money got deducted but the ticket didn't get booked. I called them for a refund many times but every time they told me to wait for 48 hours and...
Mar 26, 2019 by Shivam Sharma
This is regarding the Morning star travels AP -07-TM-4083 from Bangalore to Machilipatnam. The experience was very bad. The bus met with an accident. It hit a current pole and fell reverse, so I took another bus at midnight. This is not fair, ...
Mar 14, 2019 by Maddala Sai kanakam Bhargav
I booked two tickets on Redbus. On the last step, money debited from my account but tickets were no booked. Then I report it to the Redbus but they are saying that they have not received any money....
Feb 20, 2019 by Hitesh Katakam