- Refund denied by Yatra - had to cancel due to landslide Closed
I had booked a hotel in Munnar for **th Aug. Due to the current Kerala situation, I had to cancel my trip to Kochi. Out of Rs ****, Yatra refunded **** only. Since this was a genuine case, they refused outright to refund my entire money. They told me I should have called prior to cancelling the tickets. But I did the same with my flight booking and they have informed that if the situation is same during my flight timing, they will look for refund. This is outright cheating as there was no means I could have made the trip. They should have proactively refunded my money.
Booking Ref No. *************
Booking Date- *th August
Booking Cancelled - *th August
Booked for **th August
Hotel Name- Orchid Highlands Munnar
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I had made an initial payment for booking via Yatra.com and I requested cancellation the very next day due to my personal decision. These customer care people keep playing with us....
May 14, 2019 by Naveen R Kumar
I had booked a flight for **th for my family but yatra had not refunded my **,*** as well as they refused to book my ticket at the same fare and Mr Abhishek Singh customer service executive told that you have to pay more **k to get the ticket. ...
Mar 25, 2019 by Jeetaditya Sarkar
My flight got cancelled on ** of Jan **** and refund is not given by yatra. I did many calls to them but every time they are saying that we have initiated the refund you have to contact your bank but no refund is provided. Then they asked me fo...
Mar 15, 2019 by Saket chamoli
I booked an air ticket on yatra.com under their reference no ************* for travel on *.*.**** on Delhi-Jammu sector. The ticket was partially refundable. I cancelled the ticket and the yatra.com showed zero refund. Why when this ticket was...
Mar 07, 2019 by Babli razdan
Yatra.com - Refund not given Closed
I want to say that during the tour from yatra voucher no YH*******, **ST DEC **** Elephanta beach ( complimentary snorkelling) is cancelled due to the bad weather. One of their executives told that the company will refund the amount after fini...
Feb 21, 2019 by Saurabh sharma