Flipkart Online Shopping
- Refund back my giftcards of rs 9524 Open
krishan madhav agrawal filed this complaint against Flipkart Online Shopping on Dec 20, 2018
my account was hacked on **th november, **** at ** pm. i got email and sms regarding changing of email id and phone no. (screenshot attached). same time, i registered complaint about same regarding hacking of my flipkart account. my flipkart account have rs ***** gift cards attached to it. that person who hacked my account , made unauthorized, illegal order using my gift cards (which was later cancelled by me), he used his address, phone no, and email id for ordering the product. flipkart gave me access of my account after waiting for long time of ** days from that hacker.again flipkart took access of my account . whenever i try to login on my account, it give error message login unsuccessful, please retry in minutes. funny part of all this incident is that flipkart asked me to verify my detail if i am the holder of this account. my question is that did flipkart asked same to the hacker who illegally accessing my account? flipkart yet not provided me rs ***** gift cards which was saved in my account. even flipkart not took any action against that hacker although they have all details of that hacker and ip address too. when i asked about what action they take against him, they just say this is confidential. this incident clears that flipkart helps hacker to use their customers account details. so please register a complaint about flipkart and take strict action against flipkart so that flipkart's real face should be open to all. also help me to get my rs ***** gift cards with compensation.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Flipkart Online Shopping
Resolved
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Weddingz.in
"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"
Abhijit Dhote
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