Jet Airways India
- Refund amount for cancellation of air ticket due to reschedule of flight timing delay in departure a Open
Syed Faruk Hussain filed this complaint against Jet Airways India on Sep 08, 2018
guwahati → new delhi Wed, ** Jan **** (refundable)
jet airways
*W ***
gau **:**
wed, ** jan, ****
guwahati - lokpriya gopinath bordoloi (gau)
*h
**:** del
wed, ** jan, ****
new delhi - indira gandhi airport ( del ), terminal *
traveller name: syed faruk hussain
airline pnr: nyxfol
ticket no: ***-**********
i have booked ticket on *th aug **** for travelling on *nd Jan **** by Jet Airways. on *nd Sep **** Jet Airways send one sms that the said flight is rescheduled by ** min delay. I am not comfortable with this delay in departure and arraival time. because I have to boarding next connecting international flight by *hr **min. if Jet Airways delayed by **min than I will miss my connected international flight. So I request Jet Airways through booking agency cleartrip to raise this issue with airlines and make alternate arrangement for the same. but both cleartrip and Jet airways failed to fulful my request. Now I request cleartrip to cancel my ticket and refund my all amount without any cancellation charge. they told me that airline will not refund the same because its only ** min delay. if * hrs delay than they will refund. I have booked my ticket with confirmed and convenient time. now if airlines make any changes and rescheduled the flight time, how I will responsible for the same. why I will be victmised. Customer will not accept this reason at any cost. So I request you to take my complaint as seriously and refund my all amount. so that no airlines will do such type of fraud with any customer.
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Resolution Demanded:
Refund / Credit for purchase
Jet Airways India
Resolved
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