- Reduction in Refund amount Open
I have booked tickets for my family through Cleartrip online portal on Feb. **, **** to travel on April *, **** for Kochi-Abu Dhabi-Kochi return journey. The flight was rescheduled by Indigo Airlines and accordingly, they cancelled the tickets with full refund amount Dirhams
****.** (they have sent cancellation itinerary for full refund). But when I cancelled the tickets through Cleartrip portal for refund formalities, they sent me a e-mail message showing a deduction of Dirhams ****.** from the refund amount and credited the amount back to my debit card on **st March, ****. Their Customer service offices (in India as well as UAE) are not at all accessible during these days to raise a complaint. Please help.
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Airline refunded amount * months back but Cleartrip hold the amount for **+ days and refunded only Rs.*** instead of full amount Rs.**** which was refunded by airline. No details were provided why they deducted the money. Contacted the custome...
Jun 22, 2020 by Sirisha
I had booked an Indigo airlines flight ticket using Cleartrip. The trip was scheduled for April **. Due to the lockdown, the flight was cancelled. I was told that I could redeem the money paid on my next flight booking. But today I tried bookin...
Jun 20, 2020 by Achuth vinay
Cleartrip - Refund Pending Closed
I had booked an Indigo from New Delhi to Jeddah for travel date **th Mar'** through Cleartrip. Airline cancelled the flight without intimating the passenger. Indigo has already processed refund amount. Since payment was done through Cleartrip, ...
Jun 16, 2020 by Dilshad ali
I booked from india to oman via cleatrip at the time i also purchase their cancellation protection which gives me full refund if i cancel my ticket due to corona virus pandamic i have cancelled my ticket but there is no refund from them daily...
Jun 06, 2020 by Shahabaz Ansari
Cleartrip ************ - that is my trip ID. Indigo's policy allowed a full refund and Cleatrip asked me to wait * months and I patiently did so. Now they have stopped responding to my emails and tweets and there is no update on when I'll be ge...
May 31, 2020 by Srinivasan Murugasamy