Videocon D2h
- Recharged the d2h but service still not resumed Open
Nageshrao K filed this complaint against Videocon D2h on Feb 16, 2019
As per the talk with the d*h executive who informed me that I can continue with my old plan and told me to recharge with amount rs. protected. I recharged my d*h account on February protected. Still, services are not resumed. It is showing insufficient balance message on each channel. However, the amount is being debited from my account every day. I connected to customer care several times but was able to get through only once where the lady executive with absolutely no knowledge told me that there could be the issue with my set up box for which I will be charged protected for the service which is utter nonsense as I am able to view all d*h home channels. D*H is now come up with a new idea of looting the customers. I am not going to pay a single penny kindly get the services active immediately. Also, redeem my account protected. I had tried calling on number protected several times where I get the reply that my services will resume within protected minutes. But still, services are not resumed. Each time it is showing insufficient balance message. I sent an email to the customer care at customercare@d*h.com but they also replied the same steps which I had already tried a hundred times. The sender who replied me is whom KYC as mentioned in the email. I tried calling Dhananjay Kangutkar on number protected but the number does not exist. This is how d*h is cheating with the customer by providing wrong information on the site. TRAI should take action against such providers who are looting customer money without providing any services. I request all the customers never go for d*h. I am now planning to deactivate the service and will go for other service providers.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Videocon D2h
Resolved
Frustrated? File a Complaint
Yatra.com
"I am very happy with Voxya Team. They helped me to resolve my complaint quickly. Thanks, Voxya. I will recommend Voxya to everyone."
Mayur Pande
Related Complaints
Videocon D2h - Videocon Channels are not showing despite recharging Closed
I have recharged my Videocon d*h account ******** on **/**/**** **.** pm. But it's showing on screen that you have insufficient account balance. And I am not able to view any channel till date. I have been contacting customer support team daily...
Sep 26, 2023 by Milind Ghule
Videocon D2h - No technical support provided Closed
I have a Videocon d*h connection with customer id *********. I have already registered a complaint of signal loss on August **,****. But till date ,**th August, no technical support given from their end. In my follow up calls with customer...
Aug 30, 2023 by Prasad
Videocon D2h - Set top box repair or replacement technician visit Closed
My set top box is not working I made a call on customer support for Videocon D*H they taken a complaint and told the technician will visit within ** hrs and set top will change and *** rs will be charged But till the date no technician visit...
Jul 04, 2023 by Shamsing Thakur
Videocon D2h - My channel are not coming Closed
My channel are not coming ...
Jul 02, 2023 by Shalini Gupta
Videocon D2h - Recharge Amount reversal Closed
I recharge Videocon D*h connection for *** rupees but unable to see any channel. I raised complaint to customer care for resolving this issue they asking me for service engineer visit &he will charge *** rupees. Even I call so many times for ev...
May 26, 2023 by Harshal