- Recharge of D2H successful but i am unable to watch TV. Customer care is not supporting Closed
It is happening since long. Customer care of Videocon D2H are always annoying me. They looted me several times. I have done my tv recharge but they have not updated it in their system. Their customer support number will hit only after 40-50 attemps after that they said our server is down/ our application is down and call after 1 hour. My issue is not resolved. I want my money back. Please help.
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Complaint placed for replacement of faulty setup box on 21st April 2019. After 24 hrs nobody attended or resolved. When called customer care on 22nd they escalated the issue promising an 8 hours period. After 8 hours still, nobody attended. Aft...
Apr 25, 2019 by Karthik
Third class services by the D2H. My subscription ended on 08th April’ 2019 but without intimation, the package is being activated and the charges are getting deducted. When called on call centre they mentioned that Videocon D2H have directly ...
Apr 21, 2019 by Jayant Pandit
We are facing problems regarding Videocon d2h. Earlier from 17th Feb 19, we were not able to watch channels smoothly from last three days. We are not able to watch a single channel on Videocon d2h. We are desperately trying to call the customer...
Apr 19, 2019 by Sachin Patil
The below is the content of the email I've sent to customer care 3 days back and still haven't heard back from them. They are not answering their call centre numbers from my registered mobile number. Email Content: Customer ID: 1590838. We ha...
Apr 19, 2019 by Jasman Arora
I am getting signal not available for most of the time for most the channels. Customer Care number is always busy and even not being informed over IVR how much approximate waiting time for getting connected to CC representative. Facing this pro...
Apr 17, 2019 by Parag Ramesh Uchit