- Received stone instead of iphone xs 64 gb gold Open
I ordered apple iphone xs ** gb gold on * october **** and paid Rs. **,***/- through net banking. Seller was *u Marketing, New Delhi. On *th october ****, I received the courier from paytm mall and in the box, there was no iphone. All I got was a stone. Courier company was xpressbees. I have registered a complaint in Paytm customer care. Reference number: ********. My order number was: **********
When i call customer care, they say that complaint is already registered and team will get back to me shortly but they refuse to tell what progress has been made in investigation till now. Further, i asked them to connect me with senior executive, first they were saying that it is taking time to connect with them and finally after around ** minutes, when they said that the call is being connected to senior executive, all of a sudden they hang up the phone.
I did not receive the iPhone nor its box.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."
I had returned two products to Paytm. One for the replacement and for refund. Both products were of the same brand and two different delivery guy was coming for pick up. But first delivery guy took both the product. When the second one arrived ...
May 26, 2019 by Reetika
I was trying to order a bicycle. But it's not deliverable here (Pin code- ******). I contacted the seller but they told to contact paytm mall....
May 08, 2019 by Abel
I had placed an order (mobile cover) with on **th February with an expected date of delivery *rd March ****. On not receiving the order till *th March, I followed up with Paytm Mall and received a call from them on **th March. They told me that...
Mar 27, 2019 by Kanishka Dhamija
I have ordered a cooktop electronic induction on **th Feb **** from paytm app but they delivered me burner/chulha. Since I am calling every day to get my original product for which I have paid as ****/- but no one listening. paytm is a fake cor...
Mar 01, 2019 by Akash singh
Paytm Mall - Return Rejected Closed
I ordered vans casual shoe but in the product has not good and i submit return request but they rejected my request after * days without any reason....
Feb 14, 2019 by Mohd Suhel