- Received incorrect order Open
The product received as per their image advertised on the website is not what I have received. The texture as well colour varies from the image. You may refer to the attachment showing a side by side comparison of their online image and the actually received product.
I have ordered a bigger size of the same product along with it and that somewhat matches what they have advertised and hence no complaint. I called customer service to make sure they former product and refund the money so that I can order a different item, but with little to no luck as they claim that this is exactly the same product.
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"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
Provided wrong information on the product description, when requested for an exchange they are not ready to take the request. The actual dimension of a King size mattress is ***** minimum. Pepperfry has mentioned ***** as King size which is act...
Apr 17, 2019 by Divya P
We have recently moved to our new house. We order a few items from Pepperfry. Unfortunately, I have got low-quality product from Pepperfry due to which we are getting skin allergy and bad smell. We are unable to stay at the house....
Apr 05, 2019 by Harish V A
Mistakenly I and my wife ordered "Libra Two Door Shoe Rack in Walnut Finish" from PerpperFry.com, I wanted to cancel one item but they are not ready to help me. Why can't I cancel here they know my issue is genuine but still they are not helpi...
Mar 01, 2019 by PRAVEEN
Pepperfry has not delivered the product. Today is **th Feb, which is already passed the delivery timeline (*th Feb - **th Feb) they had given at the time of purchase, neither are they refunding. They are also not giving any clear information bu...
Feb 26, 2019 by Dhaneshwari K
We have placed an order of a mattress and it got super delayed and it doesn't fit our requirement either. The size of the bed is not as expected its much bigger than the usual size. There is no proper response from the customer support, there i...
Feb 20, 2019 by Shabira Begum