Pepperfry.com
- Received incorrect order Open
Ashwin Nayanar filed this complaint against Pepperfry.com on Mar 07, 2019
The product received as per their image advertised on the website is not what I have received. The texture as well colour varies from the image. You may refer to the attachment showing a side by side comparison of their online image and the actually received product.
I have ordered a bigger size of the same product along with it and that somewhat matches what they have advertised and hence no complaint. I called customer service to make sure they former product and refund the money so that I can order a different item, but with little to no luck as they claim that this is exactly the same product.
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2 Supporters
Resolution Demanded:
Refund / Credit for purchase
Pepperfry.com
Resolved
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Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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