Zomato
- Received ice cream in melted state that too after 40 mins of trying customer care continuously Open
Anukriti johari filed this complaint against Zomato on Sep 21, 2019
I have ordered one hot choco fudge on Zomato on September **, ****
Order no- **********.
After continuously contacting zomato customer care they assured me first that my ordered will be delivered in time even then it was half an hour late. When it delivered it was in melted state, one could barely look at it, the delivery boy has it all over his trousers.
As per zomato customer care guys I was advised to drop a mail at order@zomato.com
No one bothered to even reply me except their bot.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Zomato
Resolved
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"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"
Rajiv Kinger
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