Samsung
- Received defective product Open
Mohan V filed this complaint against Samsung on Nov 03, 2020
I bought a mobile phone Samsung Note * which is certified as water resistant (IP **- upto *.* meters) and company also claims that the phone can be taken inside water upto *.* meters but i tried to put just the camera part under water and take a picture, water entered inside phone and got shut down. I tried to take it to the service center and they quoted me approx ** thousand to repair the phone as the motherboard and LCD display is damaged. when it is a water resistant phone how can water can get into the phone when i had put just half of the phone inside the water. i but company denied to accept it hence i did not agree to pay the amount quoted by service center and returned home with the device, but luckily the phone started working after a day and i have proof of video which i have taken underwater as claimed by company. they tried to cheat me by charging ** thousand and harassed me mentally. hence i demand a replacement with a new device as compensation since i was sold a defective unit.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Samsung
Resolved
Frustrated? File a Complaint
OYO
"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."
Roshin A Rahman
Related Complaints
Samsung - Taking extra charge on installment Closed
Sir I m always paying my Samsung phone installment before my time period than also dmi finance will charge me extra an amount of rs ***.and calling me several times for auto debit installment from my account.if I pay my amount on time than why...
Mar 13, 2024 by Lalit mohan singh
Samsung - Fake MicroSD card delivered Closed
From flipkart i ordered *** GB samsung Evo MicroSD card with *** MB/s transfer speed but when I received it , it only had ** GB capacity and speed was ** MB/s maxx this is a scam flipkart support is doing nothing ...
Jan 28, 2024 by Akash
Samsung - Payement done unnecccessary ecs charges Closed
DMI********** finance on samsung phone...
Jan 07, 2024 by Akash
Samsung - Non copliance of complaint Closed
I had made a complaint with your no:****-****but till now nobody attent the case.They called me and inform that next day they will attent but till date noone attent the case.Pleasr do the needful ****-****...
Dec 27, 2023 by BYJU K N
Samsung - Dissatisfied customer of SAMSUNG Closed
Hi SAMSUNG Team, Myself Ganesh Prasad from Bangalore, Karnataka, India. I would like to draw the SAMSUNG team's attention towards my concern & an un biased resolution to it. For the last ** years I have always bought SAMSUNG phones. Th...
Dec 18, 2023 by Ganesh Prasad