mivi collar neck band
- Received defective product and they refuse to refund even after sending the product back Closed
Ordered mivi headphones on *rd Oct, received on *th Oct. One side was not working. So sent a mail requesting a refund and they replied on **th Oct saying product must be sent within * days after delivery. Some how sent the defective product now they are repairing it Instead of replacing / refunding amount. Customer care is useless since they'll do exactly opposite of what we want. Tried calling customer care explaining the issue. But still they are treating the issue as a repair and not as replacement / refund.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Club Mahindra Holidays
"Thank you Voxya for your help and support. I got my refund from Club Mahindra."
I received my collar earphones on **feburary,****. But after that, it had an issue while calling. So I got replaced by the company on ** June ****. But again it has the same issue. But now when I searched about that issue online. So I got to kn...
Oct 26, 2020 by Krishna Vaid
As per my observation below issue i will facing during using this earphone. (*) When the earphone is ***% charged and when call is connected we are able to hear the voice but some small tik-tik noise due to this not able hear to get the ...
Aug 28, 2020 by hardik patel